Nepal's Government's Online Service Delivery and Information Portals

Nepal's Government's Online Service Delivery and Information Portals

Nepal has taken significant strides in digitizing public services, creating online platforms that enhance accessibility and efficiency. These portals cater to various needs, from administrative services to tourism and trade facilitation. Below is a detailed guide to some of Nepal's key online service portals:

1. Nepal Government National Portal

Description: The official portal of the Government of Nepal offers a central hub for government services, policies, and citizen resources.
Services:

  • Access to e-services.
  • Information on investments and business startup guidelines.
    Website: nepal.gov.np

2. Nagarik App

Description: A mobile application designed as a cornerstone of Digital Nepal, integrating various government and public services into a single platform.
Services:

  • Access to online services from multiple government bodies.
  • A unified service delivery gateway.
    Website: nagarikapp.gov.np

3. Department of Immigration Online Services

Description: Simplifies visa applications for tourists and visitors to Nepal.
Services:

4. Inland Revenue Department Taxpayer Portal

Description: Official portal for taxation-related services in Nepal.
Services:

5. Nepal National Single Window (NNSW)

Description: A trade facilitation platform for businesses engaged in imports and exports.
Services:

  • Single-point submission for trade documents and approvals.
    Website: nnsw.gov.np

6. Online Driving License System

Description: Managed by the Department of Transport Management (DoTM) for driving license-related services.
Services:

  • Apply for new licenses or renewals.
  • Book written tests.
    Website: dotm.gov.np

7. Office of the Company Registrar (OCR)

Description: Offers services for company registration and management.
Services:

  • Company registration.
  • Annual compliance filings.
  • Access to company data.
    Website: ocr.gov.np

8. Passport Service Portal

Description: Managed by the Department of Passports under the Ministry of Foreign Affairs.
Services:

9. Public Procurement Monitoring Office (PPMO)

Description: A platform for government tenders and procurements.
Services:

  • E-bidding and tender announcements.
  • Procurement monitoring.
    Website: ppmo.gov.np

10. Social Security Fund (SSF) Portal

Description: Integrates social security contributions for employees and employers.
Services:

  • Registration and contribution management.
  • Claim processing.
    Website: ssf.gov.np

11. Ministry of Health and Population Online Services

Description: Offers online health-related services and resources.
Services:

  • COVID-19 vaccination registration.
  • E-health records.
  • Health program updates.
    Website: mohp.gov.np

12. Nepal Law Commission (NLC)

Description: Provides access to Nepal's legal documents and legislation.
Services:

13. Customs System

Description: Facilitates trade through the Department of Customs.
Services:

  • Customs clearance.
  • Tariff details.
  • Import/export document submissions.
    Website: customs.gov.np

14. University Grants Commission (UGC)

Description: Provides academic resources and services for students and institutions.
Services:

15. Nepal Tourism Board (NTB)

Description: Promotes tourism and provides travel-related services.
Services:

  • Trekking permits.
  • Destination guides.
  • Tourist information.
    Website: welcomenepal.com

16. Nepal Police Online Services

Description: Facilitates police-related public services.
Services:

  • Police clearance certificates.
  • Lost item reports.
  • Crime complaints.
    Website: nepalpolice.gov.np

17. Civil Aviation Authority of Nepal (CAAN)

Description: Provides aviation-related services and resources.
Services:

  • Flight permits and aviation safety updates.
  • Pilot licensing.
    Website: caanepal.gov.np

18. Electricity Authority Online Services

Description: Offered by the Nepal Electricity Authority (NEA).
Services:

  • Bill payments.
  • New connection requests.
  • Outage reports.
    Website: nea.org.np

19. Citizen Portal Nepal

Description: Managed by the Department of National ID and Civil Registration (DoNIDCR).
Services:


20. Department of Information Technology (DoIT)

Description: The Department of Information Technology (DoIT) focuses on driving innovation, developing digital infrastructure, and supporting e-governance initiatives in Nepal. It plays a critical role in shaping Nepal's IT policies and ensuring secure, efficient IT systems for public services.
Services:

  • IT policy development and implementation.
  • Support for e-governance projects and digital platforms.
  • Cybersecurity resources and guidelines.
  • Capacity building and training programs in IT.
    Website: doit.gov.np

21. Department of Industry (DoI)

Description: The Department of Industry (DoI) serves as a key facilitator for industrial development in Nepal. It provides resources and support for entrepreneurs and investors, fostering a business-friendly environment.
Services:

  • Business and industrial enterprise registration.
  • Industrial policy implementation and guidelines.
  • Information on investment opportunities and incentives.
  • Support for small and medium enterprises (SMEs).
    Website: doi.gov.np

22. Department of Agriculture (DoA)

Description: The Department of Agriculture (DoA) promotes sustainable agricultural development and innovation. It supports farmers, agribusinesses, and research initiatives to enhance productivity and food security in Nepal.
Services:

  • Agricultural research and extension services.
  • Subsidy programs for seeds, fertilizers, and equipment.
  • Weather and crop advisory services.
  • Pest and disease control resources.
  • Training programs for farmers and agribusiness operators.
    Website: doa.gov.np



These additional portals emphasize Nepal's commitment to fostering technological, industrial, and agricultural growth. By utilizing these services, citizens and businesses can access essential resources, enhance productivity, and contribute to national development goals.